Years ago, a colleague inquired about hiring me for a writing project.
She offers brand identity, creative direction, and graphic design services, wanted to revamp her website, and asked if I could provide copywriting services.
Her reputation preceded her. I knew her name because I'd heard others rave about her work.
I happily agreed and the project went smoothly.
A few weeks after we finished up, a card arrived in the mail. I noticed my client's name in the "Sender" section of the envelope and wondered what was inside.
The card had a striking black and white heart (timeless, elegant, and classic) on the front and a few handwritten sentences on the back. It was a “thank you” note.
She expressed that she appreciated my work and hoped we could stay connected. I was touched and thought to myself, "That is so kind. It's me who ought to be thanking
you!"
I pinned the card to the bulletin board above my workspace, where it remained for the next year. I saw that black and white heart every single day. She remained at the top of my mind.
Anytime a colleague asked, “Alex, can you recommend a graphic designer?” I said, “Yes!” and provided her contact information.
I would have recommended her regardless because her work is gorgeous, but having the card pinned to my board ensured that she had permanent real estate in my brain.
I referred numerous clients to her, resulting in thousands of dollars in revenue. I was delighted to do it. She was grateful for the business. Her new clients were thrilled. Win-win-win.
This experience cemented a lesson in my mind:
Simply saying "thank you" can change your week, month, or year, and possibly even the trajectory of your career and life.